Search found 72 matches

by Rogue
Thu Mar 08, 2018 11:37 am
Forum: Support
Topic: Account recovery on new device?
Replies: 4
Views: 706

Re: Account recovery on new device?

Hello! Are you sure you registered an in-game account? That is the only way to be able to transfer your progress to another device (forum accounts are not connected with the in-game accounts in any way). If you did, make sure you type in the right e-mail address (not username).
by Rogue
Wed Feb 28, 2018 1:17 pm
Forum: Support
Topic: *PLEASE READ* Purchasing problem
Replies: 1
Views: 317

Re: *PLEASE READ* Purchasing problem

Hello! Prices in the game are displayed in US Dollars. Google Play/iTunes are responsible for the conversion to other currencies during purchase.
by Rogue
Mon Feb 19, 2018 11:31 am
Forum: Support
Topic: Account log in problems
Replies: 1
Views: 328

Re: Account log in problems

The forum account and the in-game account are not associated in any way. You have to register in the game using your e-mail address and use that address to log in.
by Rogue
Tue Feb 13, 2018 11:11 am
Forum: Support
Topic: Lost game data
Replies: 1
Views: 399

Re: Lost game data

Yes, in cases like this it's best to contact support@swiftapps.pl as soon as possible, providing your e-mail address and the last time when everything was fine (as accurately as you can).
by Rogue
Mon Feb 12, 2018 9:32 am
Forum: Support
Topic: Hacked Account, Purchase lost
Replies: 4
Views: 834

Re: Hacked Account, Purchase lost

Hi!
I'm not sure how this was overlooked, but the gems should be there now!
by Rogue
Thu Feb 08, 2018 9:28 am
Forum: Support
Topic: About game
Replies: 3
Views: 502

Re: About game

No I have heard that there is 20+ people already back. Then you must have heard wrong or were lied to. Obviously its not that hard and I think it would be only fair to look at my account too. Every account asking for review is looked at. If it turned out to be moved unfairly (not happened yet), SA ...
by Rogue
Wed Feb 07, 2018 9:46 am
Forum: Support
Topic: About game
Replies: 3
Views: 502

Re: About game

The amount of ridiculous theories and rumors going around is astonishing. You won't ever get moved to the hacker servers for buying gems. There were less people who had their stats reverted than the number of fingers on both human hands. They were people who had the least significant changes in thei...
by Rogue
Tue Feb 06, 2018 10:18 am
Forum: Support
Topic: Two devices
Replies: 4
Views: 601

Re: Two devices

There have been some changes made, please let me know if the problem still persists!
by Rogue
Mon Feb 05, 2018 3:21 pm
Forum: Support
Topic: Two devices
Replies: 4
Views: 601

Re: Two devices

Yes, this issue is being worked on right now. Hopefully it will be fixed soon.
by Rogue
Sat Feb 03, 2018 7:19 pm
Forum: Support
Topic: Paid $30 to get VIP now in hacker hell???
Replies: 4
Views: 689

Re: Paid $30 to get VIP now in hacker hell???

You are not in hacker hell, why would you think so?