Not received my gems

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RubenHaze420
Posts: 3
Joined: Sat Jan 13, 2018 2:56 pm

Not received my gems

Post by RubenHaze420 » Sat Jan 13, 2018 2:58 pm

Hello i just bought 10$ of gems and it said there was an error.
Profile: Rubenhaze
Id: 2070690

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BOREALIS
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Re: Not received my gems

Post by BOREALIS » Sat Jan 13, 2018 6:59 pm

When the purchase didn't work, were you able to keep your $10?
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Player ID: 1026411
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RubenHaze420
Posts: 3
Joined: Sat Jan 13, 2018 2:56 pm

Re: Not received my gems

Post by RubenHaze420 » Sun Jan 14, 2018 4:14 pm

No i lost it

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BOREALIS
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Joined: Thu Aug 10, 2017 9:42 pm
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Re: Not received my gems

Post by BOREALIS » Sun Jan 14, 2018 4:47 pm

Mmmm that's strange... I hope they fix it.
Ψ 𝔅𝔬𝔯𝔢𝔞𝔩𝔦𝔰 Ψ

Kik: Borealis_Winterwish
Player ID: 1026411
In-Game Name: RA Borealis VW Alpha

ᏑṾẆϯ Head Alpha
¥RÁ¥ Alpha of Order

𝒯𝒽𝑒 𝓈𝑜𝓊𝓁 𝓉𝒽𝒶𝓉 𝓈𝑒𝑒𝓈 𝒷𝑒𝒶𝓊𝓉𝓎 𝓂𝒶𝓎 𝓈𝑜𝓂𝑒𝓉𝒾𝓂𝑒𝓈 𝓌𝒶𝓁𝓀 𝒶𝓁𝑜𝓃𝑒.

RubenHaze420
Posts: 3
Joined: Sat Jan 13, 2018 2:56 pm

Re: Not received my gems

Post by RubenHaze420 » Mon Jan 15, 2018 12:50 pm

Wow what a great support from this game.
Straight up scamming people

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Rogue
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Re: Not received my gems

Post by Rogue » Mon Jan 15, 2018 3:19 pm

Rogue wrote:
Mon Mar 20, 2017 10:36 am
  • If there's an issue with your purchase, please contact support@swiftapps.pl describing the problem and attaching the invoice you received from Google/iTunes. It will be taken care of as soon as possible, so please refrain from sending multiple e-mails in a short period of time!
  • If you suspect someone of exploiting the game, please report it support@swiftapps.pl. Try to explain their behavior in detail, with screenshots, or if it's possible - videos (If you can please use Google Drive or other external hosting for photos/videos instead of sending those as attachments).
New threads concerning those matters will be locked and then deleted.

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