Not received my gems

Here's the place where you can ask for help and post your questions!
Locked
RubenHaze420
Posts: 3
Joined: Sat Jan 13, 2018 2:56 pm

Not received my gems

Post by RubenHaze420 » Sat Jan 13, 2018 2:58 pm

Hello i just bought 10$ of gems and it said there was an error.
Profile: Rubenhaze
Id: 2070690

User avatar
BOREALIS
Posts: 124
Joined: Thu Aug 10, 2017 9:42 pm
Location: ωнєяє тнє ωιℓ∂ тнιηgѕ αяє ღ
Contact:

Re: Not received my gems

Post by BOREALIS » Sat Jan 13, 2018 6:59 pm

When the purchase didn't work, were you able to keep your $10?
In-Game Name: SR BOREALIS XRW
ID: -
Level: 50
Packs: XRW (Alpha), SR
Kik: Borealis_Winterwish

RubenHaze420
Posts: 3
Joined: Sat Jan 13, 2018 2:56 pm

Re: Not received my gems

Post by RubenHaze420 » Sun Jan 14, 2018 4:14 pm

No i lost it

User avatar
BOREALIS
Posts: 124
Joined: Thu Aug 10, 2017 9:42 pm
Location: ωнєяє тнє ωιℓ∂ тнιηgѕ αяє ღ
Contact:

Re: Not received my gems

Post by BOREALIS » Sun Jan 14, 2018 4:47 pm

Mmmm that's strange... I hope they fix it.
In-Game Name: SR BOREALIS XRW
ID: -
Level: 50
Packs: XRW (Alpha), SR
Kik: Borealis_Winterwish

RubenHaze420
Posts: 3
Joined: Sat Jan 13, 2018 2:56 pm

Re: Not received my gems

Post by RubenHaze420 » Mon Jan 15, 2018 12:50 pm

Wow what a great support from this game.
Straight up scamming people

User avatar
Rogue
Posts: 79
Joined: Mon Mar 06, 2017 4:25 pm

Re: Not received my gems

Post by Rogue » Mon Jan 15, 2018 3:19 pm

Rogue wrote:
Mon Mar 20, 2017 10:36 am
  • If there's an issue with your purchase, please contact support@swiftapps.pl describing the problem and attaching the invoice you received from Google/iTunes. It will be taken care of as soon as possible, so please refrain from sending multiple e-mails in a short period of time!
  • If you suspect someone of exploiting the game, please report it support@swiftapps.pl. Try to explain their behavior in detail, with screenshots, or if it's possible - videos (If you can please use Google Drive or other external hosting for photos/videos instead of sending those as attachments).
New threads concerning those matters will be locked and then deleted.

Locked

Who is online

Users browsing this forum: No registered users and 1 guest