How long doesn’t it take for purchased gems to appear in game?

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Rhiannon0309
Posts: 1
Joined: Mon Apr 16, 2018 8:45 pm

How long doesn’t it take for purchased gems to appear in game?

Post by Rhiannon0309 » Mon Apr 16, 2018 8:50 pm

So I recently purchased 500 gems for £4.99. I have the itune receipt and everything however it has taken a long time for the gems to appear on my account so I can’t use them? Are they lost forever they still haven’t appeared. Many thanks, Rhi

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Rogue
Posts: 72
Joined: Mon Mar 06, 2017 4:25 pm

Re: How long doesn’t it take for purchased gems to appear in game?

Post by Rogue » Tue Apr 17, 2018 12:32 pm

FAQ - please read before posting
Rogue wrote:
Mon Mar 20, 2017 10:36 am
  • If there's an issue with your purchase, please contact support@swiftapps.pl describing the problem and attaching the invoice you received from Google/iTunes. It will be taken care of as soon as possible, so please refrain from sending multiple e-mails in a short period of time!

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