Search found 143 matches

by yakuza
Mon Sep 16, 2019 4:48 pm
Forum: Support
Topic: Purchased skin on wrong account
Replies: 2
Views: 616

Re: Purchased skin on wrong account

You may also try reaching support via e-mail. Maybe this way something can be done. Anyway you will have to prove some way that you own both accounts.
by yakuza
Fri Sep 06, 2019 12:09 pm
Forum: Support
Topic: Can't buy gems
Replies: 4
Views: 1101

Re: Can't buy gems

What device are you using? Does it happen always/sometimes?
by yakuza
Thu Jun 13, 2019 7:48 pm
Forum: Support
Topic: Can’t change my name?
Replies: 2
Views: 791

Re: Can’t change my name?

Filter that checks if word is offensive is indeed a bit strict, but it's better this way than another. Please try with some neutral word (beware - word "root" as neutral as it can be is also treated as offensive). It should work.
by yakuza
Thu Jun 13, 2019 7:45 pm
Forum: Support
Topic: Lost account
Replies: 3
Views: 975

Re: Lost account

Yes, if you did not register account with e-mail then there is no way to recover such account. If you did register account then simply reset password if you forgot it and log in.
by yakuza
Wed May 01, 2019 9:44 am
Forum: Suggestions
Topic: Player Leaderboards (top 100)
Replies: 12
Views: 2966

Re: Player Leaderboards (top 100)

Hey, it's indeed very cool idea! Thanks for that!
by yakuza
Wed May 01, 2019 9:06 am
Forum: Suggestions
Topic: pvp is unfair
Replies: 7
Views: 1765

Re: pvp is unfair

Please note, that making players' levels more granular in PVP would certainly make game more balanced, but it comes with hidden cost - if there were lots of small level ranges you could easily end up in a room with 2 other players and game would be even less fun. Currently levels are calculated to p...
by yakuza
Wed May 01, 2019 9:00 am
Forum: Support
Topic: Hacker
Replies: 31
Views: 8976

Re: Hacker

Euh, this is really embarassing, and something has to be done about these unfullfilled kiddos... Next release will be certainly more hackerproof, but certainly not in 100% :(
by yakuza
Wed May 01, 2019 8:43 am
Forum: Support
Topic: Invalid password
Replies: 1
Views: 571

Re: Invalid password

Maybe you made a typo while setting password? Try resetting it again carefully. If it still does not work let us know.
by yakuza
Sun Apr 28, 2019 8:09 pm
Forum: Support
Topic: VIP Disappeared
Replies: 4
Views: 1384

Re: VIP Disappeared

Wolfflower wrote:
Sat Mar 16, 2019 7:11 am
my vip is gone , i buy it before two days and bow i dont have vip
Be sure to email this as well to as this is preferred way of providing support.
by yakuza
Sun Apr 28, 2019 8:06 pm
Forum: Support
Topic: Glitches/Bugs Compilation | Last Updated 8/28
Replies: 10
Views: 2625

Re: Glitches/Bugs Compilation | Last Updated 4/26

That's the best bug report I've seen so far. Good job! Hopefully most of these will get fixed in next update. Unfortunately we'll need to be patient before next update is out.