Hey, welcome to the forums!

When the purchase didn't work, were you able to keep your $10?

This has happened to me many times as well. I'm not sure how to fix it, but I'll let you know if I find a solution.

When you reinstalled the game, did you log back into your account?

This has happened to me several times and it's kind of embarrassing because everyone is looking at you like you're a lunatic or something. I hope they fix it.

Hey, welcome to The Wolf Forums

Oh, I didn't think of it as a glitch, but I do occasionally climb it when I have nothing else to do and get to the top

I have a friend who got a VIP account, and it expired, and she was still able to use the Great Wolf.

Did your account get reset to level 1 or did you just get stuck with low level hackers?

That's pretty good! I do digital art as well