Can't buy gems

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Daybreak
Posts: 3
Joined: Mon Sep 02, 2019 11:45 pm

Can't buy gems

Post by Daybreak » Mon Sep 02, 2019 11:50 pm

So, whenever I try to buy gems, the loading symbol gets stuck on the screen and I have to leave the game. Does anybody know what's causing this or what other methods of payment can I use?

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yakuza
Posts: 127
Joined: Wed Feb 14, 2018 7:18 pm

Re: Can't buy gems

Post by yakuza » Fri Sep 06, 2019 12:09 pm

What device are you using? Does it happen always/sometimes?
/Y

Wolf #1826083

Daybreak
Posts: 3
Joined: Mon Sep 02, 2019 11:45 pm

Re: Can't buy gems

Post by Daybreak » Sat Sep 07, 2019 11:05 pm

I'm using android and it always happens.
Last edited by Daybreak on Thu Sep 26, 2019 10:41 pm, edited 1 time in total.

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yakuza
Posts: 127
Joined: Wed Feb 14, 2018 7:18 pm

Re: Can't buy gems

Post by yakuza » Mon Sep 16, 2019 4:52 pm

Do you happen to have rooted device/non official android distribution? It might interfere with Google Play payments sometimes.
/Y

Wolf #1826083

Daybreak
Posts: 3
Joined: Mon Sep 02, 2019 11:45 pm

Re: Can't buy gems

Post by Daybreak » Thu Sep 26, 2019 10:40 pm

The phone I have is labelled as an android, by both the phone company itself and google. Though, my model isn't seen as a very common type. It's from the Xiaomi brand, though I don't know which line.

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