Gems Glitch: IMPORTANT

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RAJPUT
Posts: 3
Joined: Wed Aug 01, 2018 6:11 pm

Gems Glitch: IMPORTANT

Post by RAJPUT » Fri Dec 20, 2019 8:48 pm

Greetings,

My wolf email: *will provide if asked*
My player ID: 8237813

I made a purchase today for:
4 x 14K gems
1 x 2.5k gems

I received 56k + 2.5k gems in my account which I used for maxing my following skills:

Life Steal: It was level 10, So I maxed it to 13
Damage Boost: It was level 12, So I maxed it to 13

I have attached screenshots & videos I could manage to record.

I share my account with a friend, so when I maxed it, it said its maxed, but when my friend opened it, it was still level 12 for him.

Then I tried to logout & re-login and I saw it was back to 12 lvl for me too.

Please help me with situation.

Regards,
Mekey Salaria
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Name: RAJPUT KoH IND
Level: 50
Packs: KoH, IND

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Rogue
Posts: 99
Joined: Mon Mar 06, 2017 4:25 pm

Re: Gems Glitch: IMPORTANT

Post by Rogue » Thu Jan 02, 2020 10:31 am

Hello in 2020! Sorry for the delay in response. We're looking at your case right now and will be back with a solution soon.

pistachio
Posts: 6
Joined: Sun Mar 31, 2019 1:05 am

Re: Gems Glitch: IMPORTANT

Post by pistachio » Sun Jan 05, 2020 9:58 am

Different glitch but same problem.

I completed a Quest for 24 Black Sheep in with a reward of 15 Gems.
Claiming the reward I was offered 30 Gems to watch a video.
The video completed and was sent back to the game..... to get this message:

"....the room no longer exists...."

So, I re enter and NOTHING......

feeling beat about the loss......

(Just saying, this happened once before for a smaller reward but didn't bring it up thinking it wouldn't happen again, but 30 gems ------>Sheesh!!!!)

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