Not received my gems

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RubenHaze420
Posts: 3
Joined: Sat Jan 13, 2018 2:56 pm

Not received my gems

Post by RubenHaze420 »

Hello i just bought 10$ of gems and it said there was an error.
Profile: Rubenhaze
Id: 2070690

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BOREALIS
Posts: 179
Joined: Thu Aug 10, 2017 9:42 pm
Location: If I told you, you would know.

Re: Not received my gems

Post by BOREALIS »

When the purchase didn't work, were you able to keep your $10?
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RubenHaze420
Posts: 3
Joined: Sat Jan 13, 2018 2:56 pm

Re: Not received my gems

Post by RubenHaze420 »

No i lost it

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BOREALIS
Posts: 179
Joined: Thu Aug 10, 2017 9:42 pm
Location: If I told you, you would know.

Re: Not received my gems

Post by BOREALIS »

Mmmm that's strange... I hope they fix it.
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RubenHaze420
Posts: 3
Joined: Sat Jan 13, 2018 2:56 pm

Re: Not received my gems

Post by RubenHaze420 »

Wow what a great support from this game.
Straight up scamming people

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Rogue
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Posts: 153
Joined: Mon Mar 06, 2017 4:25 pm
Location: Swift Apps

Re: Not received my gems

Post by Rogue »

Rogue wrote: โ†‘
Mon Mar 20, 2017 10:36 am
  • If there's an issue with your purchase, please contact support@swiftapps.pl describing the problem and attaching the invoice you received from Google/iTunes. It will be taken care of as soon as possible, so please refrain from sending multiple e-mails in a short period of time!
  • If you suspect someone of exploiting the game, please report it support@swiftapps.pl. Try to explain their behavior in detail, with screenshots, or if it's possible - videos (If you can please use Google Drive or other external hosting for photos/videos instead of sending those as attachments).
New threads concerning those matters will be locked and then deleted.

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