Hacked Account, Purchase lost

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Konan
Posts: 28
Joined: Fri May 05, 2017 2:27 pm

Hacked Account, Purchase lost

Post by Konan »

Hello (again -.-)

I waited now almost a month for an answer because of my hacked wolf. I sent a second mail to the support as you said (Rogue) and yet nothing happened.

But whatever, my first problem is that I made a purchase just few mins ago (worth 6500 gems($50)) and I didn't received it due to a problem. "Failed to verify purchase" Obviously the money didn't came back.

This is the first time I ever had a problem with purchases, normally I received them within seconds.

Now I'm waiting to see what you guys can do about that, sure I got a proof about that.

~Narwhal
In-game: Konan, NaNa, Wild Child
Stats: Hp 112 Atk 121 Def & Speed MAX
Pack: None

Terrorus
Posts: 46
Joined: Fri Jan 05, 2018 4:15 pm

Re: Hacked Account, Purchase lost

Post by Terrorus »

I say you don’t purchase anything anymore from it and try to get it back but you might have to move on ;)

Konan
Posts: 28
Joined: Fri May 05, 2017 2:27 pm

Re: Hacked Account, Purchase lost

Post by Konan »

That's what I'm doing now.

But it's sad that I have to go that way, since I always got my gems until that moment.

Support won't answer me as well.
Rogue doesn't seem to care too.

Dunno what to do to be honest.

~Konan (aka Ruby, Wild child, Sephie or Nergigante)
In-game: Konan, NaNa, Wild Child
Stats: Hp 112 Atk 121 Def & Speed MAX
Pack: None

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Rogue
Site Admin
Posts: 155
Joined: Mon Mar 06, 2017 4:25 pm

Re: Hacked Account, Purchase lost

Post by Rogue »

Hi!
I'm not sure how this was overlooked, but the gems should be there now!

Konan
Posts: 28
Joined: Fri May 05, 2017 2:27 pm

Re: Hacked Account, Purchase lost

Post by Konan »

Gems (6500+ a 'bonus?' of 500) have been arrived! Thanks a lot.


Thread can be closed.
In-game: Konan, NaNa, Wild Child
Stats: Hp 112 Atk 121 Def & Speed MAX
Pack: None

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