Game Chat Needs To Be Moderated? Vote and Discuss.

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Should the game chat be moderated in some form? Please read through this entire thread before voting

Yes. The devs should consider moderating the chat to ensure a safer environment within the game. The devs chose to implement the chat, so it’s their responsibility to moderate that chat.
20
59%
No. They should just focus on improving other aspects of the game. Social issues are our problems.
14
41%
 
Total votes: 34

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Unrealisation
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Game Chat Needs To Be Moderated? Vote and Discuss.

Post by Unrealisation »

EDIT: I realized I ask the wrong questions. Instead of asking should there be a report button, I should have asked should there be forms of moderation in the game chat. This opens up more ways to do things rather a report button that have a high chance of being misused.

Have you ever been verbally harassed or witness someone getting harassed on the game because of the way you play, your religion, race, ethnicity, language, or any other reason? Have you seen another person getting told they should just "kill themselves"? What about sexual predators? Being targeted because you identify yourself as LGBTQ+? An adult saying these things to another adult may be tolerable, but what about an adult saying such toxic things to a kid?

My question is, should the developers moderate the game chat in some form? Is it our problem as players, or is it the developers' problems too? Note that this goes beyond reporting hackers.

Further questions for discussion:
  • Would a report button be possible? Other methods of moderating?
  • Would there be moderators to deal with reported cases?
  • What would be a proper punishment for certain situations?
  • How will evidence of misconduct or harassment be collected?
  • How can the devs prevent players from misusing the report button?
  • What are some improvements for the mute button and chat system?
  • Problems with chat censoring and how it can be improved?
Last edited by Unrealisation on Sat Jun 20, 2020 9:50 pm, edited 7 times in total.
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nightmare3
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Re: Do you think a report button is needed in this game? (Vote and discuss!)

Post by nightmare3 »

Hey! Very good question, been thinking about this a bit. 👍 I would have liked for there to be a report player button.

However, I feel that a majority of the overly toxic players (of which there are few, in co-op) would spam the report player button for no necessary reason.

We'd definitely need some developers or something to sort through the cases and determine what ones are legitimate.

But I'm just fine with sending any screenshots to swiftapps if need be and calling out hackers in the forum. That works for me, personally.

I'd be interested to hear other people's opinions on this topic.

WhiteMist
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Re: Do you think a report button is needed in this game? (Vote and discuss!)

Post by WhiteMist »

I want to say yes, but I know people will abuse the button and overwhelm the developers. I think there needs to be A LOT of admin who can play and watch for abusive behavior. Personally I’m tired of being called slxt, hxe, bxtch, fxggot, cxnt, stupid, ugly, fat, dyxe, and being told multiple times to kill myself because I’m a lesbian or just simply because I’m a woman.
Every woman here knows what it’s like dealing with abusive men on the game. Women too. I get threatened because some girl thinks I’m hitting on her “man” just cause I’m striking up conversation and hellllloo......I’m a lesbian. People are yelling at each other because of what country they live in, what religion they practice and what color they are.
There are CHILDREN on this game.....children who may have a hard home life or suffer from depression and all these bullies are doing is making it worse.
People can be SO RUDE......that they will call you names just because you read the chat and just wanted to join the conversation. It could’ve been about the weather and someone will be like “uhhh....were we talking to you bxtch?”. Seriously?

Reporting buttons will be overused. We all know it. We need trusted people in there who are admins undercover and are watching for real bullying.....not just shxt talking, but the “you should kill yourself” type of talking. Calling people the n-word and such. Or calling someone a terrorist because they live in a Middle Eastern country.

I personally don’t mind if admin would be in there spying on users because I am not someone who would hurt someone like that.
If you’re innocent, you got nothing to fear.

rain
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Re: Do you think a report button is needed in this game? (Vote and discuss!)

Post by rain »

I do agree there should be some way of reporting players. However, adding this feature could lead to more harassment because as much as we hate to admit it, the community can be rather toxic at times. Additionally, what would happen to the players who are reported? If there is no way to justify then it will cause more chaos. I do think there are ways to implement it, I just can't seem to see any methods that are reliable, knowing that there will be many cases of abusing the report button.

Here are some things that aren't specific but may help:
As unrealisation mentioned, there will most likely have to be mods to check these reports and even then, there is no unbiased way of concluding what happened. A strict valid criteria has to be created and perhaps giving few report options that are specific and serious may prevent spamming. A cooldown time for reporting. Only being able to report a player once from one account. When a player has gathered a significant amount of reports from varied players, then action will be taken. But what action? Many "punishments" will not work with a game that isn't a worldwide well known game.

Among reporting buttons, you mentioned the current muting system. I think this can be improved upon.
Having a list of muted players- Being able to sort that list, adding notes to what that player did so that you yourself can decide in future if muting that person was a moment of blindness, accident or truly something bad.
Having an option in settings to mute the chat permanently until it is clicked again. This will prevent any curious unwanted glances in an environment of verbal fighting. Muting the opposing team only for the time you spend in that room. An option to mute all players expect friends. These provide extra isolation from the negative comments and may prevent overwhelming use of the report button.
rain/cyne

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Unrealisation
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Re: Do you think a report button is needed in this game? (Vote and discuss!)

Post by Unrealisation »

One punishment I thought was fair for harassment: banning the individual from using the public chat for a certain amount of time, depending on the severity of the punishment. These types of harassments include telling someone to commit suicide, sexual comments when someone clearly tells that person to stop, saying something extremely offensive on the basis of someone's perceived skin color, religion, gender identity, sexual preference, etc.

I was thinking if the report button were ever to be implemented, the devs could also make a built-in camera/video system. A friend of mine suggested that when you report a specific ID, it will automatically start recording what's going on at the same time. Every time you report, you need to have video/picture evidence and state a reason. You can also use the in-game camera/video system to take pics with your friends. You have the option to hide certain buttons and your name and HP so the pic looks nicer. Therefore, the camera/video system could serve two good purposes.

It would also be nice if we can record and report glitches directly in the game and not elsewhere.

Adding on to what Rain said, here's another suggestion of mine to improve the mute chat button: allow the option to mute conversations in PvP, but please don't mute the kill feeds. I want to see who I killed and who killed me. I just don't want to see the chat. Currently, when I click the mute button in PvP, it mutes everything, including the kill feeds.
Last edited by Unrealisation on Wed Jun 10, 2020 8:13 pm, edited 1 time in total.
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Yellowstonepuppy
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Re: Do you think a report button is needed in this game? (Vote and discuss!)

Post by Yellowstonepuppy »

This kind of goes with my suggestion http://thewolfsimulator.com/forums/vie ... f=6&t=6594

or actually, since pvp has a chat on open vs team… why not chat with friends vs chat in open for coop?

Quarantine
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Re: Do you think a report button is needed in this game? (Vote and discuss!)

Post by Quarantine »

Instead, have a way to send the account to a watch list. How? Have an option in the rank window to send their encrypted gamer ID (privacy) to a list where their Game ID will collect red Mark's against it. Also, have a built in screen shot button (since people can be playing on all sorts of devices) that you can push and it can be used to share cool things or punish bad things. The saved photo can be sent with the survey...

A small survey will be completed by the victim to identify the severity of the issue.

This way overtime as incidents occur toxic players will be sifted out.

Incident...screenshot...rank menu...antagonist...encrypted ID...report...survey...watch list...red tags on account...

Not perfect but what do you think?
Words words words

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Unrealisation
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Re: Do you think a report button is needed in this game? (Vote and discuss!)

Post by Unrealisation »

Here are my additional thoughts for today:

First, I would like to define a few terms:

- Cyberbullying: An umbrella term (like “online harassment”) meant to encompass a number of harassing online behaviors. Like physical bullying, “cyberbullying” is generally aimed at young people and may involve threats, embarrassment, or humiliation in an online setting.

- Cyber-Mob Attacks: When a large group gathers online to try to collectively shame, harass, threaten, or discredit a target.

- Hateful speech and online threats: Hateful speech is a form of expression attacking a specific aspect of a person’s identity, such as one’s race, ethnicity, gender identity, religion, sexual orientation, or disability. Hateful speech online often takes the form of ad hominem attacks, which invoke prejudicial feelings over intellectual arguments in order to avoid discussion of the topic at hand by attacking a person’s character or attributes. Threats issued online can be just as frightening as they are offline, and are frequently meant to be physically or sexually intimidating.

- Online sexual harassment—which is targeted at women at a far higher rate than men—encompasses a wide range of sexual misconduct on digital platforms and includes some of the more specific forms of online harassment. These are more specific examples:
  • Non-consensual sharing of intimate images and videos: As described above, this type of abuse—often referred to as “revenge porn”— is defined as the public distribution of sexually explicit images without the consent of the victim. Note: this has happened to players who go beyond wolf and happens on sites such as Kik or Instagram.
  • Exploitation, coercion, and threats: A person receiving sexual threats, being coerced to participate in sexual behavior online, or blackmailed with sexual content.
  • Unwanted sexualization: When a person receives unwelcome sexual requests, comments and content. This is by far one of the most common things I've seen.
(see source: https://onlineharassmentfieldmanual.pen ... -of-terms/)


Minorities are consistently failed when the online game company and the people it hires don't do anything about in-game harassment. Currently, reporting targeted harassment to game moderators results in non-action. Moderators committed to doing nothing will suggest that targets just “use the mute function,” putting the onus on the player receiving abuse. This is poor advice, as a minority in an unprotected space can ignore legions of people and still not see an end to the hate speech. If nothing is done to punish hate speech, it will continue to fester within these public spaces, which is exactly the sort of social trend that an effective system of moderation is supposed to prevent. Furthermore, there is nothing to suggest that this inaction is necessarily impassive, since moderators are just as prone to bigoted philosophies as the players they oversee.
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Unrealisation
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Re: Do you think a report button is needed in this game? (Vote and discuss!)

Post by Unrealisation »

Under Swift App's Terms of service (link: http://www.swiftapps.pl/termsofuse.php)
§ 3 Service, Number 4:

User shall not use the Account to spread or create content relating to violence, pornography, sexual, racial, ethnic, cultural or religious discrimination, promote alcohol, drugs or other forbidden substances, violate moral, social or ethic norms.

User shall not collect or post anyone's private information, including personally identifiable information (whether in text, image or video form), identification documents, or financial information through the Service.
There's no punishment for any of these actions right now.
Last edited by Unrealisation on Sat Jun 20, 2020 7:32 pm, edited 3 times in total.
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Unrealisation
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Re: Do you think a report button is needed in this game? (Vote and discuss!)

Post by Unrealisation »

imgonline-com-ua-CompressToSize-HDZtEj0j0FWfGs.jpg
imgonline-com-ua-CompressToSize-HDZtEj0j0FWfGs.jpg (172.33 KiB) Viewed 12792 times
I would like to ask you guys, especially the developers and moderators, if this behavior is okay. This is a screenshot from the person who got told this, and I am showing this picture with his full permission so that y'all can understand what's going on in the chat. Determine for yourself if the mute button is effective in this situation. The words were already spat out. You can't unread it. What should be done here? Nothing so that it can happen again to another person? How can we get someone's ID if they say something discriminatory and immediately leave after?

The forum rules state that no personal attack or discriminatory content will be tolerated. What about in game chat?
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